1. Introduction.

2. Indian commercial banking changing scenario: an overview.

3. Human resource development: conceptual framework and pertinent issues.

4. HRD practices and measures: the perceptions of commercial bank employees in India.

5. Summary of major findings and conclusions.

Appendix. Bibliography.

"HRD has assumed prominence as a dynamic and creative, means to achieve increased productivity and profitability, improved moral, better industrial relations and career development of employees; all eventually leading to achieve overall goals of mega-sized organizations. In the process of HRD, many challenging issues like treatment of HRD expenses as capital expenditure or revenue expenditure, retention of the human resources developed in the HRD process of organization and resistance shown by the employees against HRD process are being experienced.

Like in other organizations, HRD is also widely practiced in Indian banking sector. In this backdrop, the present book makes an empirical study to examine the perceptions of bank employees regarding HRD (less)

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